We stand behind our products at HTL Electronics, and will gladly accept merchandise returns subject to the guidelines below.
All items are warranted against manufacturing defects and carry individual manufacturer's warranties. Any additional warranty coverage provided by the manufacturer will be passed on to you upon receipt of your item(s). Please notify us upon receipt of your order with regard to any problems and we'll work quickly to resolve the issue. Please double check your order to make sure you are ordering the correct size or type of item. Exchanges are subject to a 30% restocking fee plus shipping costs from and to your location. Custom orders are not returnable or refundable without special approval from HTL.
Any shipment errors which are our fault will be made correct at no cost to you. Please contact sales for an RMA (Return Material Authorization). 817-484-5070 in the USA, or 011-52-333-640-3020 in Mexico