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Customer Service


Registration & Login

To take advantage of all the benefits of our website, you need to be a registered customer. Registration is a quick and easy process. Find out more about registering and logging in below.

Managing Your Addresses


How do I register?
Why should I register with htlelec.com?
Do I need to register to make a purchase?
How do I receive a username and password?


Logging in


I'm a registered customer but I forgot my username.
I forgot my password.


Passwords


What is a good password?
How do I change my password?

How do I register?
Go to the Create Account and fill in some basic information about yourself. After you complete registration, you'll receive a confirmation notice at the email address that you provided us.
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Why should I register with htlelec.com?
By registering at htlelec.com, you'll enjoy:

  • Faster checkout times - your information is pre-filled
  • Access to useful tools like order tracking, order history, and address book.

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Do I need to register to make a purchase?
Yes. You need to be a registered customer of the HTL Electronics website to make a purchase online. Registration is a quick and easy process.
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How do I receive a username and password?
You will choose your own username and password when you register on the HTL Electronics website. After you register, we will send you an email confirming your registration.
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I'm a registered customer but I forgot my username.
You'll need assistance from a service representative to find out your username.  Contact your sales rep at:         1-817-484-5070 in the USA, or 011-52-333-640-3020 in Mexico
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I forgot my password.
Click the forget password link on our home page and an email with your password will be sent to you or contact your sales rep at: 1-817-484-5070 in the USA, or 011-52-333-640-3020 in Mexico
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What is a good password?
A good password is important for your account's security. Here is a list of guidelines to help you create a good secure password:
Don't use a name of a pet or child.

  • Use a mix of numbers, letters, and special characters.
  • Use upper and lower case letters.

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How do I change my password?
Go to Edit Password in My Account. Type in your new password in the Change Password section and click the "Change" button.
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