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Customer Service


Managing Your Account

Use the tools in My Account to manage your shipping address, update your profile, and track your orders.

Managing Your Addresses


How do I change my billing address?
How do I update or delete an address from my available shipping addresses?
I need to ship orders to various locations. How do I save addresses so I don't have to type in an address each time I order?


Managing Your Profile


How do I change my contact information?

 

How do I change my billing address?
To change your credit card billing address, go to My Account, then select Addresses. Click the Edit button next to the billing address you wish to change. Make your needed changes and click Save.
To change your account invoicing address, you'll need assistance from a service representative. Please call 1-817-484-5070 in the USA, or 011-52-333-640-3020 in Mexico
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How do I update or delete an address from my available shipping addresses?
Update or delete any shipping address by going to My Account and accessing the Address Book.
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I need to ship orders to various locations. How do I save addresses so I don't have to type in an address each time I order?
You can save multiple shipping addresses in My Account. Go to My Account and access the Address Book to take advantage of this feature.
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How do I change my contact information?
You can change your contact information at any time by going to Contact Information in My Account.
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